Terms and Conditions

Bespoke Orders:

The time I need to prepare an order for dispatch varies and will be discussed when you place your order. We will work closely from the time of your initial enquiry through to the completion of your order. I will keep you informed of how the project is progressing along the way.

Please contact me if you have any problems with your order. I will do my best to rectify any problems you may have with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalised orders.

I may accept returns please call me so that we can discuss the circumstances of your return.

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.